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Guest Testimonials
My fiancé and I stayed with you during the week on October 14 though October 21 in Room 233. Upon our
arrival, we were greeted by a very friendly bellman, who had the biggest smile I had ever seen. He greeted us
like we were old friends. The Front Desk personnel were very nice, and their willingness to make sure we had
everything we needed was exceptional. Our room was also very nice, with well appointed decor, and comfortable
beds. I had no trouble sleeping.
We met with the tour guide, who arranged two tours for us: the first to the Volcano, and the second to the Canopy.
Both tours were awesome! The tour guide was very nice and told us many things about Costa Rica and its history.
We enjoyed him very much. The restaurants were fantastic. The food was wonderful and very tasty.
We always looked forward to having our breakfast because the Waiter's and Waitress's were so eager to take care of
our needs, always friendly… I never saw one frown the entire time we were there. Such a nice way to start the day!
The Main Restaurant was just right- not too elegant, but a step above the average hotel restaurant. I enjoyed the
Chicken and Rice dish the most. Karen liked the Soups and Caesar Salads.
We met so many Staff members, all of which were just great. I can't begin to try to name them all, but one person
in particular stood out. Allan, at the Front Desk, always asked us how we were, if everything was ok, did we need anything,
etc and took extra time to find a phone number for me to the uniform shop that furnishes your uniform shirts.
(I thought they were very attractive and wanted to buy one for myself). The point is, he didn't have to go that extra step,
and take that extra time, but he did. I appreciate that immensely. I hope I can make contact with the Uniform company to
get that shirt!
My only disappointment was not because of the Resort, but because of my error. I lost my camera on one of the Tour buses
when we went to the Volcano. I contacted the tour guide and he checked for me, but to no avail. It was not located. I had
taken 186 pictures of Costa Rica that I'll never be able to replace. But, at least I'll have the memories forever.
Friday, we went on a River Tour (through Williams Tours), and that was truly an adventure; we saw Toucan, Macaw, many other
birds, crocodiles (we got right up on them…WOW!), and the white faced monkeys. That was a real treat.
Saturday came... and we became very sad. We hated to leave! The people made our stay so enjoyable. I have been all over the
world, and have not felt so welcomed as I was at your Resort and in Costa Rica. In closing, I would like to thank you for
being our wonderful host; providing us with a great place to stay, wonderful food, and outstanding staff members. I will never
forget this vacation.
We have started to make plans to return...hopefully soon, but at least next September/October.
I would be proud to tell all my friends and associates to stay with you, whenever they come to Costa Rica. It has been an
absolute pleasure, an adventure to remember.
We thank you,
-Karen and Stan, South Carolina, US
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